Basket_selected Koszyk
Shopping cart is empty

Terms and Conditions

TERMS AND CONDITIONS

TERMS OF SERVICE

1. This website is operated by www.papillon-shop.pl. Throughout the site, the terms “we”, “us” and “our” refer to www.papillon-shop.pl. www.papillon-shop.pl offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

2. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

3. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

4. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

5. All the transactions made on www.papillon-shop.pl are regulated by the Polish civil code acts.

OFFER

1. The subjects of transaction on www.papillon-shop.pl are the products presented on the website at the moment of placing an order.

2. All the products all new and handmade.

3. All the prices include the taxes. We have the right to change the prices and organize sales and promotions.

4. The prices do not include the shipping costs. The shipping costs are covered by the Client.

5. The discounts do not accumulate.

 

ORDERS

1.  The realization of a single transaction starts after a proper order is placed on the website www.papillon-shop.pl.

2. After placing an order the Client receives an email confirming the order and informing about the payment.

3. We wait 7 working days for the payment. After this time the order can be cancelled.

4.  If the mail confirming the order contains any errors, the Client should contact us as soon as possible.

 

PAYMENTS

1.  The payments are done by transferring the money to our bank account.

2. We accept Visa, Visa Electron, Mastercard and Maestro credit cards.

3. Online payments are done via PayU.

 

SHIPPING

1. We ship the goods in 48 hours from the time we have received the payment.

2. The cost of transport outside Poland is calculated individually, based on the weight and the country of shipment. If you would like us to ship your order abroad, please contact us and we will check the shipping costs as soon as possible.

3. The invoice or receipt is added to every parcel.

4. We are not responsible for the parcel after it is passed to the delivery company.

 

RETURNS & EXCHANGES

1. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

2. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

3. We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@papillon-shop.pl and send your item to: Batalionów Chłopskich 106a Kielce Świętokrzyskie Polska 25-671.

 

FINAL PROVISIONS

1. On registering on www.papillon-shop.pl the Client agrees for processing his personal information for the order procedure purposes.

2. All the products and names are the possession of Papillon company. We are also the sole owner of the graphic elements of the www.papillon-shop.pl website. The copying and using these elements is strictly forbidden.

3. We reserve the right to change the terms and conditions of www.papillon-shop.pl.